Support You Can Count On

At Adapet, we know that managing pet diabetes is about trust, reliability, and expert support when you need it most. Whether you have questions about sensor application, data interpretation, or best practices for integrating Adapet CGM into your clinic, our dedicated customer support team is here to help.

Let’s Talk!

  • Need help with your sensor?

    You can use a self-check process that can quickly assist you in resolving the issue.

    Check on it 

  • Contact us

    604-565-0058

    info@adapetmedical.com

    Available 5 days a week 9 AM - 5PM Pacific Time; excluding holidays.

  • Question request form

    Submit a support request to us, if you got issue with your pet's sensor.

    Submit 
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Additional Support Resources

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Important Safety Information

Adapet Pet CGM A1: Failure to use Adapet Pet CGM A1 systems as instructed in labeling may result in missing a severe low or high glucose event and/or making a treatment decision, resulting in injury. If glucose reading and alarms (if enabled) do not match symptoms or expectations, use a traditional blood glucose meters for treatment decisions.

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The Adapet Medical, Adapet Pet CGM A1 and related brand marks are marks of Adapet Medical INC. Other trademarks are the property of their respective owners.

No use of any Adapet Medical INC trademark, trade name, or trade dress in this site may be made without prior written authorization of Adapet Medical INC, except to identify the product or services of the company.

This website and the information contained herein is intended for use by residents of the United States and Canada.